Better Patient Case Management with Tech

Providing excellent healthcare is the reason case management is necessary. Case management is the nuts and bolts of any practice, and creates a network you can rely on when developing action plans, and flagging priority cases. 

For clinicians, having an established workflow is mission-critical as your workflow directs where you invest your time, and dictates how much time you are able to spend to provide optimal care to all patients.

Creating a meaningful workflow is a data-driven project. Ready to learn how?


A reliable system has priorities. While it’s possible to manually prioritize your patients and evaluate each case, it’s also a significant time commitment. This is where data-driven analysis is an asset.

Predictive Data

Let’s talk about data. First of all, it’s a small word for such a large concept. Data is everything from the information a client contributes about themselves, to the observations of nurses and practitioners, to financial and insurance details, medications, demographics, and a variety of other touch points concerning the patient’s day-to-day state. 

Predictive data solutions interpret this large collection of information and categorize it based on your parameters to funnel clients into different levels of risk based on their diagnoses, patient population, care plan, and progress. 

The main benefit? Preventive Care.

Preventive Care

It’s great to have a database that prioritizes your cases, but that does no good if you aren’t receiving alerts, updates, and notifications should a patient’s status change, or new information is added that alters their state.

Prevention is about real-time reaction and not about putting patients on a track and leaving them there.

Receiving real-time notifications with live feeds from hospitals, updates from practitioners, and details from the patients themselves, creates an intervention path before one is needed.

Last-minute services and treatments are not only costly for the patient but also for your practice. Predictive data and a solid alerting system creates a trustworthy “early warning” feature that is invaluable.


Case management is no longer a one-way street dedicated to corralling patients. Now, it’s developing into a broader communication highway that you can use to educate your clients, prescribe, manage transportation, and schedule other needed methods of care; physical therapy, mental health therapies, etc. 

An educated patient is going to provide you with better information, strengthening your case management model, and elevating the success of your practice on a large scale.

Using telehealth to provide patients with trusted informative links and resources also builds trust between you and the patients you care for.


We all strive for work-life balance, and as a practitioner/clinician, balance is often a tall order. Intelligent case management makes it easier to establish a schedule that is smarter for your patients and simpler for you – without compromising your work-ethic or commitments. 


The National Centre for Biotechnology Information keeps track of case management history, and some form of case management has existed for more than a century to help mitigate costs and prioritize care. The 90’s saw it emerge as a software solution, but we only took it cloud-based in 2008. 

Cloud-based means a few things:

  • Built in software support
  • A Broad connection to current National data (demographics etc.) 
  • Easy (and we mean 1-click easy) access and ease-of-use for your patients and employees
  • Up-to-date security/compliance

Human Touch, Not Human-Error

A big opposition point to using a case management solution is that it takes the empathy and intuition of human eyes off of the prioritization process. 

This isn’t entirely true. 

What a case management solution does is cut down on human error in terms of data entry, scheduling, and record keeping, which actually equals more time available to allocate toward patient intake, care, and follow-ups.

Location Independence

Remote work has been a primary topic as of late – but it’s not a new concept to case management or telehealth. Case management solutions like ours don’t care if the patient lives in a rural part of the country, has mobility issues, or is otherwise unable to easily place themselves in the same room as their practitioner. 

Case management in combination with telehealth removes geographical obstacles entirely without compromising the quality of your interactions.

Further Analysis

We’ve talked a lot about how case-management affects your patients, but there are also ways to use it to streamline your admin process, improve your employee workflows, and elevate your accountability through managing users, assigning cases, and scheduling automated reminders and follow ups.

Regardless of who you are tracking, case management solutions generate reports, metrics, and analytics that can influence your decision-making and contribute to healthy patients and healthy growth. 

Your criteria, your care, your patient continuum, our platform is yours. Providing quality care and creating an efficient case management solution is easier together, reach out to us today to schedule a demo!

Rolian RuizBetter Patient Case Management with Tech